ππ½ π Hi! I'm Anna, a UX Researcher with a background in UX/UI design and a keen interest in Service Design.
Based out of Porto, Portugal, Iβve been collaborating with companies in Europe and the UK helping them create ethical Human-Centered digital products and services.
Most recently, I was part of Nexer Digital, a UK-based human-centered design and development agency with a big focus on accessibility and sustainability. There I got a chance to develop my research methodology and work with clients in healthcare, finance, education, and charity sectors.
Before joining Nexer Digital, I took part in projects like doing user research for a Swedish mobile ID leader, increasing conversion rates of a Portuguese sustainable investment platform, and helping implement a crowdsourcing feature for a Portuguese transportation startup. You can see some of those projects below.
PORTFOLIO
User Researcher at Nexer Digital
Nexer Digital is a human-centered research, design, and development agency based in Macclesfield and Cambridge, UK.
As part of the User Research team at Nexer, I was involved in a variety of User Research and Service Design projects including discoveries, remote inclusive usability tests, expert UX reviews, and more for clients in healthcare, finance, education, and charity sectors.
Improving crowd-lending platform conversion rates
UX Research and Prototyping
GoParity is a Portuguese sustainable investment platform. The project was part of my UX training at the New Digital School.
We spent the first 6 weeks of the project doing deep user research and analysis of why a lot of first-time website visitors didn't invest. After presenting the results to GoParity we prototyped an improved solution.
Finding ways of improving user experience of a digital ID and Driverβs License app
UX Research