👋🏽 😊 Hi! I'm Anna, a UX Researcher with a background in UX/UI design and a keen interest in Service Design.

Based out of Porto, Portugal, I’ve been collaborating with companies in Europe and the UK helping them create ethical Human-Centered digital products and services.

Most recently, I have been part of Nexer Digital, a UK-based human-centered design and development agency with a big focus on accessibility and sustainability. There I got a chance to develop my research methodology and work with clients in healthcare, finance, education, and charity sectors.

Before joining Nexer Digital, I took part in projects like doing user research for a Swedish mobile ID leader, increasing conversion rates of a Portuguese sustainable investment platform, and helping implement a crowdsourcing feature for a Portuguese transportation startup. You can see some of those projects below.

PORTFOLIO

User Researcher at Nexer Digital

Nexer Digital is a human-centered research, design, and development agency based in Macclesfield and Cambridge, UK.

As part of the User Research team at Nexer, I was involved in a variety of User Research and Service Design projects including discoveries, remote inclusive usability tests, expert UX reviews, and more for clients in healthcare, finance, education, and charity sectors.

👉🏼 Portfolio of projects I did at Nexer

Improving crowd-lending platform conversion rates

UX Research and Prototyping

GoParity is a Portuguese sustainable investment platform. The project was part of my UX training at the New Digital School.

We spent the first 6 weeks of the project doing deep user research and analysis of why a lot of first-time website visitors didn't invest. After presenting the results to GoParity we prototyped an improved solution.