My expertise in User Research bridges both qualitative and quantitative methods to uncover meaningful insights and drive human-centered design. Whether through in-depth interviews, usability testing (including inclusive approaches), surveys, workshops, or journey mapping, I tailor my approach to suit the unique goals of each project. From heuristic evaluations to desk research, I carefully select the right methods to ensure impactful outcomes.
A lifelong learner, I’m always evolving my research toolkit to stay ahead. Recently, I did a Sustainable Service Design course at Aalto University, sharpening my focus on creating thoughtful, future-forward solutions.